Privacy Policy
Last Updated: December 2023This Privacy Policy explains how Temsta Systems (“we”, “us”, “our”) collects, uses, and protects your information when you use our Email Services and professional web solutions.
1. Information We Collect
To provide high-quality service, we collect the following categories of data:
- Identity Data: Name, business name, and contact details.
- Technical Data: IP addresses, login credentials, and security logs.
- Usage Data: Information about how you use our service to improve performance.
- Financial Data: Billing records and payment transaction history.
2. Use of Information
Your information is used strictly to provide services, prevent unauthorized access or abuse, process payments, and comply with international legal obligations.
3. Email Content & Privacy
We value your privacy. We do not read, monitor, or scan the content of your emails except where explicitly required by law or during specific technical investigations into system abuse or security threats.
4. Data Storage & Security
All user data is stored on secure, encrypted servers located in Germany. We implement industry-standard physical and electronic security measures to protect your data from unauthorized access or loss.
5. Data Sharing
Temsta Systems does not sell your personal data. Information is only shared with:
- Infrastructure partners required to host the service.
- Secure payment processors (e.g., Paystack) to handle transactions.
- Law enforcement agencies only when presented with a valid legal warrant.
6. Data Retention
We retain your personal data only for as long as your account is active or as necessary to comply with tax, legal, and reporting requirements.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. Requests can be made directly via our privacy contact below.